General and
Vascular Surgery

70 Medical Center Drive
Suite 213
Fishersville, VA 22939
(540) 332-5999
(540) 932-5999

Vascular Surgery
Carilion Stonewall
Jackson Hospital
1 Health Circle
Lexington, VA 24450
(540) 332-5999
(540) 932-5999

Frequently Asked Questions



What should I expect during my first visit?

If you have downloaded and completed a New Patient Packet from the FORMS section of our website prior to your first visit, we ask that you arrive for your appointment 15 minutes early. If you have not completed your paperwork prior to your first visit, you should arrive 30 minutes early. Arriving early allows us time to get your information entered into the computer, so that you can be taken back to an exam room as close to your appointment time as possible.

Once your information has been entered into the computer, a clinical staff member will take you to an exam room and obtain your vital signs. She will also review some of your medical information, such as medications, allergies, etc. After our clinical staff has recorded your information, the physician will be in to see you as soon as possible.

You will be expected to pay your co-payment at the time of service. If you do not have insurance, please contact our office prior to your appointment, to discuss payment options. For your convenience, we accept cash, checks, MasterCard, Visa and Discover.

What do I need to bring for my first visit?

1. New Patient Packet

Please download and complete the New Patient Packet from the FORMS section of our website and bring all pages with you to your appointment. If you do not have the forms completed, you should arrive 30 minutes prior to your appointment.

If you are unable to complete the forms in advance, you should bring someone with you to assist you in completing the forms.

If you have completed your paperwork in advance, please arrive for your appointment 15 minutes early to allow for registration.

2. Co-payment

Please be prepared to pay your co-pay at check in. You will be expected to pay your co-payment at the time of service. We accept, cash, check, MasterCard, Visa and Discover.

3. All Insurance cards and Photo ID

Please bring your insurance cards and a picture ID. If you do not have insurance, please contact our office prior to your appointment, to discuss payment options. For your convenience, we accept MasterCard, Visa and Discover.

4. List of Medications

Please bring a list of all of your medications, including over-the-counter drugs such as Tylenol, Advil, and any vitamins and supplements.

5. Calendar

Please bring your calendar with you in case future appointments are scheduled.

We will be happy to answer any questions you may have during your visit or by phone prior to your appointment. Please feel free to contact us at 540-332-5999.

Why do surgeons run so late sometimes for office appointments?

The nature of a patient needing surgery is frequently unpredictable and/or an emergency. In addition, after patients are hospitalized for treatment, their condition may require immediate care from the surgeon.

None of us want to keep office patients waiting; however, if you are in critical condition, we must put your health needs before more stable patients who are waiting.

We are grateful for your patience and understanding.

What do I need to know for my day of surgery or other procedure?

Prior to your procedure date, you will receive instructions from your surgeon as well as being given written instructions.

How can I get a prescription refilled?

If you are in need of getting a prescription refilled, please contact us directly or call your pharmacy to have them submit a request. We will ask you for the details of the prescription that you are asking to be refilled. After our clinical staff has obtained this information, we obtain approval from the physician. If authorized, we can electronically refill most prescriptions and can call you to let you that the request is complete.

Patients may also submit a refill request via the web portal here.

**Please note that you should allow 48 hours advanced notice for all prescription refills.

What insurance do you take?

Is there a co-pay for my office visits?

This varies depending on your insurance company, and if your insurance requires you to pay a co-payment, this is due at the time of service. Medicare does not typically require a co-payment at the time of service; however, if you do not have a secondary insurance, you will be responsible for any remaining balance after Medicare pays their portion of the claim.

Who do I call in an emergency?

In an emergency, call 911 or go to your nearest emergency room.

The emergency room will contact our surgeon on call as needed.